💼 Full-Time Position

Production Support Engineer - Trade Finance and Supply Chain Finance

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Dicetek LLC
📍 abu dhabi, abu dhabi, United-Arab-Emirates
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Location
abu dhabi, United-Arab-Emirates
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Posted
June 12, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Core Skills & Experience
  • Strong knowledge of Trade Finance and Supply Chain Finance products
  • Good understanding of UAE banking operations, workflows, and regulatory requirements
  • Proven experience providing L2/L3 Product Support for critical banking applications
  • Strong expertise in Root Cause Analysis (RCA), incident management, and problem resolution
  • Hands‑on experience with Microsoft Azure, DevOps practices, and cloud‑based application support
  • Experience in API testing and validation using Postman
  • Strong exposure to Agile methodologies (Scrum/Kanban)
  • Ability to support production releases, change management, and post‑deployment stability
  • Experience working with Trade Finance (LCs, Guarantees, Collections) and SCF solutions
  • Excellent stakeholder management, analytical, multitasking, and prioritization skills
Experience & Qualifications
  • 5–7 years of ex...