Job Description
Skillset:
- Up to 4 years of IT experience
- Proven analytical abilities with solid experience in a Production Support setting.
- Strong SQL and Unix shell scripting
- Incident, problem, and service Outage management experience is Plus.
- Good Communication and Articulation Skills
- Familiarity with Teradata or Hadoop.
- Familiarity with job scheduling is a plus
- Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
- Provide operational support and ensure SLI of Applications
- Troubleshoot Batch Issues & root causes to Mitigate Impacts to SLA
- Proactively Identify and Identify opportunities for preventive Maintenance