Job Description
A client of Innova Solutions is immediately hiring for an Application Production Support;
Position Type: Full Time - Contract
Duration: 12+ Months
Location: Charlotte, NC
As an Application Production Support, you will:
Production Services is responsible for running the day to day operations of the technology platform.
Work activities specific to Production Services roles include
Problem/Incident Management, Release/Deployment, Operational Readiness, Capacity/Availability Management, Application Monitoring, Service Analytics and Reporting, Production Governance, Triage, Associate Support, Change/Configuration Management, etc.
The Production Services member identifies possible production failure scenarios, creates incident tickets, enhancements and/or problem tickets in ticket tracking system, and communicates effectively with development and internal business operati...
Position Type: Full Time - Contract
Duration: 12+ Months
Location: Charlotte, NC
As an Application Production Support, you will:
Production Services is responsible for running the day to day operations of the technology platform.
Work activities specific to Production Services roles include
Problem/Incident Management, Release/Deployment, Operational Readiness, Capacity/Availability Management, Application Monitoring, Service Analytics and Reporting, Production Governance, Triage, Associate Support, Change/Configuration Management, etc.
The Production Services member identifies possible production failure scenarios, creates incident tickets, enhancements and/or problem tickets in ticket tracking system, and communicates effectively with development and internal business operati...