Job Description
Productivity Manager
Permanent | Full-time | Plymouth, Devon
Transform workforce planning across a multi-site retail estate
We’re seeking a Productivity Manager to lead a step‑change in how labour is planned and deployed across our retail estate. This is a hands‑on role where you’ll embed a modern, demand‑led workforce planning model, shifting from cost‑based thinking to workload‑driven, hours‑based planning that supports both customer experience and operational performance.
Working with Operations, Finance, HR and Data, you’ll own the labour model—embedding it across stores first, then continuously refining and optimising it to drive productivity improvements and better ways of working.
What you’ll be doing
Permanent | Full-time | Plymouth, Devon
Transform workforce planning across a multi-site retail estate
We’re seeking a Productivity Manager to lead a step‑change in how labour is planned and deployed across our retail estate. This is a hands‑on role where you’ll embed a modern, demand‑led workforce planning model, shifting from cost‑based thinking to workload‑driven, hours‑based planning that supports both customer experience and operational performance.
Working with Operations, Finance, HR and Data, you’ll own the labour model—embedding it across stores first, then continuously refining and optimising it to drive productivity improvements and better ways of working.
What you’ll be doing
- Own, maintain and evolve the labour model, translating workload into accurate labour requirement
- Embed consistent labour planning standards and productivity benchmar...