Job Description
Job Description
The Professional Services Engineer will be responsible for close collaboration with clients, vendors, and internal teams to implement, support, and optimize banking technology solutions across multiple platforms. The ideal candidate will be proactive, detail-oriented, and able to handle complex technical challenges while delivering high-quality customer service.
DUTIES & RESPONSIBILITIES
- Install, configure, customize, and troubleshoot banking applications, including:
- VCP LITE NDC-DDC
- VCP KIOSK NDC-DDC
- Probase, Procashin, Prochequein, Protopas WEBEXT, Prorkl
- Vynamic View and Vynamic Security
- Support Proof of Concept (POC) for new products, User Acceptance Testing (UAT), and EMV ADVT/MTIP certifications.
- Plan, schedule, monitor, and manage projects to ensure successful business solution implementation.
- Conduct root-cause analysis on escalated issues and provi...