Job Description
**Description:** **WHAT WE'RE DOING**
At Sikorsky, a Lockheed Martin company, we are committed to delivering world-class sustainment solutions to our global customers. As part of our International & Commercial Black Hawk Spares and Repairs Program Management Team, we manage a growing portfolio of repair transactions, ensuring our customers receive exceptional service and their mission-critical needs are met.
**THE WORK**
As a Customer Service Representative, you will play a key role in managing and executing customer repair transactions. Reporting to the Repairs Supervisor, your responsibilities will include:
Interacting with customers before and after sales to ensure their needs are met efficiently and effectively.
Delivering on all contractual and financial commitments, directly impacting the repairs P&L.
Responding to customer inquiries, providing appropriate product literature, pricing schedules, and recognizing business opportunities.
Resolving production, sh...
At Sikorsky, a Lockheed Martin company, we are committed to delivering world-class sustainment solutions to our global customers. As part of our International & Commercial Black Hawk Spares and Repairs Program Management Team, we manage a growing portfolio of repair transactions, ensuring our customers receive exceptional service and their mission-critical needs are met.
**THE WORK**
As a Customer Service Representative, you will play a key role in managing and executing customer repair transactions. Reporting to the Repairs Supervisor, your responsibilities will include:
Interacting with customers before and after sales to ensure their needs are met efficiently and effectively.
Delivering on all contractual and financial commitments, directly impacting the repairs P&L.
Responding to customer inquiries, providing appropriate product literature, pricing schedules, and recognizing business opportunities.
Resolving production, sh...