Job Description
Notice Period: Immediate to 15days
Minimum 3+ yrs of experience.
- Job Description:
- Strong communications skills –
- Excellent spoken and written English communication skills.
- Effective, polished interaction with customer to gather information quickly.
- explain customer responsibilities in resolving issue.
- communicate next steps and status;
and inspire confidence. - Demonstrable troubleshooting skills.
- Cross-team collaboration.
- Technical understanding of commerce platform concepts and procedures including online services, Order to Cash operations and general billing and commerce systems processes (e.G., invoicing, credit card transactions).
- Technical aptitude sufficient to develop an understanding of the Azure Platform and architecture.
- Online Account/Login troubleshooting skills. Exploratory learning skills.
- The Azure Support Engineer provides busines...