Job Description
The role of Program Manager involves leading all aspects of a strategic Project Management team. The Program Manager will have a full understanding of each client’s overall business requirements and proactively ensure that these are fulfilled, leveraging a combination of established localization practices and evolving technologies such as automation, AI-supported workflows, and data-driven processes.
The Program Manager must demonstrate leadership and client-facing skills, an ability to plan, and a detail-oriented project management focus. The successful candidate will be quality-driven and have experience providing business support, scoping client requirements, and implementing best practices for project delivery while ensuring client satisfaction.
Main Duties & Responsibilities
- Leading, motivating and developing teams of focused, committed project managers
- Resource planning to ensure the team is structured to meet both planned and u...