Job Description
The Program Manager within the MENA 3P Account Health team acts as the primary interface between Amazon and our third‑party business partners (Sellers). We obsess over providing world‑class support to Sellers selling on the Amazon platform. We strive to predict the Seller’s needs before they recognize they may have a problem, and provide solutions to help our third‑party business partners better serve their customers.
The person hired in this role will protect trust of customers shopping on Amazon in MENA by diving deep into fraudulent/bad actor sellers, evaluating risk and setting guardrails to keep them away. At the same time, the role would focus on improving models to reduce false positives so that good sellers are not impacted. He/she will need to track and audit progress in a data‑driven fashion.
Key Job Responsibilities- Engages directly with sellers and indirectly thr...