Job Description
Statement Of Purpose
(Overall Purpose of Job) To provides administrative support to the department / company.
Major Duties & Responsibilities (A) Specific : Handle and manage customer inquiries including incoming call, email and website as well as informing customers of any unforeseen delays or problems. Disseminate information by calls, email, text message and website etc. Prepare quotation and tax invoice with accuracy and timeliness (Billing Administration). Respond to feedback or complaints from customers and provide after service support when requested. Co-ordinate and schedule job appointments with customer after job confirmation. Liaise with sub-contractors per job quotation and prepare work order timely and accurately. Arrange and prepare daily work schedule for Handyman team. Plan and schedule meeting and appointment (internal and external). Update and record daily cash / cheque received from customers. Prepare weekly sales report for submission to Account Department. Ha...
(Overall Purpose of Job) To provides administrative support to the department / company.
Major Duties & Responsibilities (A) Specific : Handle and manage customer inquiries including incoming call, email and website as well as informing customers of any unforeseen delays or problems. Disseminate information by calls, email, text message and website etc. Prepare quotation and tax invoice with accuracy and timeliness (Billing Administration). Respond to feedback or complaints from customers and provide after service support when requested. Co-ordinate and schedule job appointments with customer after job confirmation. Liaise with sub-contractors per job quotation and prepare work order timely and accurately. Arrange and prepare daily work schedule for Handyman team. Plan and schedule meeting and appointment (internal and external). Update and record daily cash / cheque received from customers. Prepare weekly sales report for submission to Account Department. Ha...