Job Description
We are hiring Project Coordinators in the EST time zone for a hybrid role, requiring 20 hours per week from the office. As a Project Coordinator, you will play a key role in ensuring the success of vFairs customers. You will be actively involved throughout the entire customer lifecycle starting from onboarding post-contract and continuing through the duration of their subscription.
You will own and manage
- Customer onboarding experience
- Create strong relationships with customers
- Customer loyalty
- Customer product adoption
Responsibilities
- Plan, execute and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables
- Assist operations and local quality function in tracking, documenting, and reporting quality levels
- Analyze and investigate product complaints or reported quality issues to ensure clo...