💼 Full-Time Position

Project & Customer Service Manager

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Holt Engineering
📍 Horsham, West Sussex, United Kingdom
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Location
Horsham, United Kingdom
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Posted
June 27, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

We are looking for an experienced and commercially aware Project & Customer Service Manager to join a busy Service & Support Solutions team. This is a varied and hands-on role, responsible for delivering customer support projects, spares and repairs activity, service enhancements, and field support solutions while ensuring strong communication across internal teams and external customers.

The role will suit someone with a strong technical project management background, excellent stakeholder skills, and the ability to manage multiple priorities in a fast-paced engineering environment. You will play a key part in ensuring projects are delivered on time, within scope and budget, while supporting continuous improvement across the service and support function.

Key Responsibilities

Lead the delivery of assigned service and support projects through the full project lifecycle.
Ensure projects and support services are delivered to contractual, quality, and sche...