Job Description
Work Location: USA Remote (Prefer PST Time Zone)
Work Hours: M - F, 9:00 am - 5:30 pm
Pay Rate: $35 - $40 /hr DOE and location
This exciting new Lead role focuses on the managing of a 50-person team who are accountable for the training of an AI engine and coordinating work/hand-offs to alternate time zones. This role includes performance management and team morale, client engagement and stakeholder management, prioritization of work, KPI management, and process improvement.
Responsibilities:
- Manage a team of 50 employees including Performance Management
- KPI Management
- Process improvement
- Work in a fast-paced environment
- Work collaboratively with engineers, researchers, and product managers
- Ensure proper documentation and instructions are in place for remote teams
- Manage the successful delivery of hand-offs from the US team to remote teams
- Man...