Job Description
Our client
is seeking a Project Manager to oversee end-to-end delivery of card & ticketing, revenue collection, AFC, and passenger information projects, ensuring timely completion, executive reporting, and close coordination with the Marketing & Corporate Communication (MCC) team to drive awareness, ridership, and boost customer satisfaction across Dubai Metro & Tram. This role is based in Dubai, United Arab Emirates. Roles & Responsibilities:Accountabilities: Strategy• Lead the full project governance lifecycle for passenger experience initiatives, including scope and resource planning, cross-functional execution, risk and alignment monitoring, and structured closure with documented lessons learned.• Plan and approve project scope, schedules, budgets, resources, and risk registers, secure finance approval and conduct studies on future fare revenues and projected passenger growth to guide long-term planning, supporting data-driven enhancements across passenger info...