Job Description
Benefits
- Company parties
- Dental insurance
- Health insurance
- Vision insurance
Position Summary
The Project Manager Lead is responsible for strengthening project delivery by supporting, coaching, and guiding Project Managers while ensuring a consistent and high-quality customer experience. This role focuses on escalation management, maintaining gross margins, team development, and maintaining operational rhythm through structured milestone meetings.
Scope of Role
- Project Manager coaching and development
- Customer escalation resolution
- Milestone Meeting facilitation and project oversight
- Operational consistency and visibility
- Knowledge of Insurance guidelines and programs
Essential Duties/Responsibilities
- Project Management Coaching & Development
- Provide ongoing coaching and mentorship to Project Managers.
- Conduct regul...