Job Description
ABOUT THE ROLE
The Project Manager – Transitions & Service Delivery Readiness supports the planning, coordination, and execution of client-facing transition, onboarding, and service launch projects. This role sits between a senior transformation delivery profile and an operational project management profile, with a strong focus on transition readiness, service implementation, stakeholder coordination, launch execution, and post-go-live stabilization.
This is a mid-level project management role suited for someone who can manage structured project plans, RAID logs, cadence meetings, launch documentation, and cross-functional coordination across Operations, Training, QA, IT, HR, Finance, and Client Success. The role requires strong project discipline, clear communication, and practical experience in service transitions, client onboarding, or shared services delivery. While the role may support improvement initiatives, its primary accountability is to ensure t...