Job Description
Join our dynamic team as a Business Process Quality Specialist Professional and be at the forefront of driving excellence in project management and quality assurance.
Help shape the future of our products while ensuring customer satisfaction through innovative quality management approaches.
What will you do
Define and execute Customer Satisfaction & Quality strategy, project quality plan, offer quality roadmap, and quality targets
Improve customer experience ensuring quality, reliability, and safety
Ensure quality and reference process deployment across Marketing, Design, Industrialization, manufacturing, and Services
Provide key quality inputs to Engineering and product teams during new releases or updates
Drive risk management using quality methods and tools such as FMEA, 8D, FTA
Lead structured problem solving (8D, RCA, 5 Whys) with cross‐functional teams (Engineering, Marketing, and manufacturing) and manage customer communication with countries a...