Job Description
SUMMARY:
To manage effective and efficient implementation of the consumer (FTTH) last mile access mediums in line with business objectives. Driving contractors, suppliers and internal departments in an effective and efficient manner to Ensure service delivery SLA are adhered to and targets are achieved. Act as a point of escalation and resolve problems.
POSITION INFO:
Job Description To enable Efficient day-to-day management of all designated Telco functions as per standard procedures (SLA procedures). To ensure achievement of relevant tasks, dates and objectives Limit revenue losses within the Telco environment. Recommend strategies to improve service levels & implementation time frames. To ensure High level customer expectations are met within the timeframes set. To Ensure a positive and helpful attitude to all stake holders always. To Ensure effective communications between Planner and Co-Ordinator's always. Effective management of situati...