Job Description
Overview
Support a U. S.-based property management team by managing tenant communications, resolving issues, and ensuring efficient day-to-day operations.
Key Responsibilities Handle high-volume email and phone communication with tenants, vendors, and internal teams Resolve tenant issues in a timely, professional, and solutions-oriented manner Coordinate closely with the U. S.-based office for updates, follow-ups, and task execution Document and track issues using property management and ticketing systems Maintain clear, concise, and professional communication at all times Requirements Proven experience in property management or customer support (required) Strong verbal and written English skills Comfortable handling high-volume email and phone, and text interactions Experience using property management software and ticketing systems Strong problem-solving skills with a solutions-oriented mindset Ability to work aligned with a U. S.-based team and follow structured processes A...