Job Description
Responsibilities
- Understanding & reviewing bid documents. To provide support to the Sales department in RFQ process, preparation of technical BOM quotation.
- Led the technical support team in providing expert guidance on explosion-proof enclosure products, ensuring compliance with safety regulations and industry standards.
- Design & development of Power Distribution Boards, Junction Box , Control Panels & other company products for Hazardous Areas.
- Managed customer inquiries and technical issues, delivering timely and effective solutions to enhance customer satisfaction and loyalty.
- Oversaw the preparation and submission of approval drawings for projects, ensuring accuracy and compliance with client and regulatory requirements.
- Developed and delivered training programs for subordinates on technical support processes and product knowledge, as well as basic explosion-proof training for cu...