Job Description
Job Description
Insight Global is seeking a bilingual (French/English) QA Analyst to support testing for a French-speaking conversational bot with a global banking client. There is a strong focus on validating French language content and speech‑to‑text functionality. This role is primarily functional and UI-focused, supporting early journey testing and business validation.
Key Responsibilities
- Test and validate French-language content for a conversational bot, including spoken and written responses
- Validate speech‑to‑text (voice‑to‑text) functionality in French
- Perform functional and UI testing across customer journeys (Journey 1 onward)
- Design and execute test cases in French, ensuring linguistic accuracy and quality
- Support business validation by confirming responses meet French language requirements
- Work within an Agile team using Jira
We are a company committed to creating diverse and inclusive environments where people can b...
Insight Global is seeking a bilingual (French/English) QA Analyst to support testing for a French-speaking conversational bot with a global banking client. There is a strong focus on validating French language content and speech‑to‑text functionality. This role is primarily functional and UI-focused, supporting early journey testing and business validation.
Key Responsibilities
- Test and validate French-language content for a conversational bot, including spoken and written responses
- Validate speech‑to‑text (voice‑to‑text) functionality in French
- Perform functional and UI testing across customer journeys (Journey 1 onward)
- Design and execute test cases in French, ensuring linguistic accuracy and quality
- Support business validation by confirming responses meet French language requirements
- Work within an Agile team using Jira
We are a company committed to creating diverse and inclusive environments where people can b...