Job Description
W are looking for an experienced and results-driven QA Department Head to lead the Quality Assurance operations for our Motorcycle (MC) Collection Department.
This role is responsible for ensuring high-quality collection processes, compliance standards, operational efficiency, and continuous improvement across the department.
Key Responsibilities
- Lead and oversee the QA operations of the MC Collection Department
- Develop and implement quality assurance policies, procedures, and standards
- Monitor collection activities to ensure compliance with company policies and regulatory requirements
- Conduct audits, evaluations, and performance assessments
- Identify process gaps and implement corrective and preventive actions
- Collaborate with Operations, Compliance, and Collection teams to improve efficiency and service quality
- Prepare QA reports, analytics, and recommendations for manageme...