QA Manager: Drive Quality, Coaching & Customer Experience

A staffing solutions company is seeking a QA Manager to oversee quality monitoring of customer interactions across calls, emails, and chats. This role involves shaping quality standards, coaching teams, and driving improvements in customer satisfaction. Applicants should have at least 4 years of experience as a QA Team Lead and strong expertise in quality assurance, including support for international travel accounts. This position is onsite in Pasay, Philippines.
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