💼 Full-Time Position

QA Manager - ServiceNow Testing

🏢
GSS HR Solutions Private Limted
📍 makati, metro manila, Philippines
📍
Location
makati, Philippines
📅
Posted
June 03, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Experience: 8 to 20 years (Assistant Manager & Manager openings)

Responsibilities

  • Lead testing of ServiceNow modules using Automated Testing Framework (ATF).
  • Collaborate with stakeholders to create, validate test scripts to ensure outcomes match user requirements.
  • Ensure adherence to best practices and governance standards.
  • Perform quality assurance and validation of platform changes.
  • Support continuous improvement and innovation initiatives.
  • Develop and maintain test scripts and testing documentation.
  • Coordinate with cross-functional teams for project success.
  • Involvement in the planning, monitoring, and control of the testing activities and tasks.
  • Review and endorse test plan and test report
  • Manage and provide leadership to a group of test professionals in the organization.
  • Collaborate with the stakeholders, devise the test objectives, test strateg...