QA Team Lead - Elevate Quality & Team Performance

A prominent BPO company in Taguig is seeking a QA Team Lead to ensure high-quality customer interactions. The role involves monitoring calls, emails, and chats, analyzing performance metrics, and providing feedback to team members. Ideal candidates will have experience in Quality Assurance, proven leadership in QA teams, and knowledge of quality monitoring standards. This position offers an exciting opportunity to grow your leadership career in the BPO industry.
#J-18808-Ljbffr