Quality Analyst: Elevate Call Center Performance

Teleperformance in Malaysia is seeking a Quality Analyst to support the Customer Service team. In this role, the ideal candidate will perform QA evaluations, provide guidance, and ensure performance standards are met. Applicants should have a Bachelor's degree and at least 1 year of QA experience in a call center. Proficiency in Malay and English is required, and candidates must be willing to work rotational shifts. Immediate start preferred.
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