Job Description
Start Date: ASAP
Type of Support: Voice
Work Arrangement: 100% Onsite (Quezon City)
Nature of the Account: UK Financial Customer Service
Shift Schedule | Restdays: Shifting schedules, UK time
Educational Requirement:
- Graduate of Bachelor's Degree
Work Experience:
- At least 2 years of QA work experience in UK banking operations in a call center or shared services environment
- Recent UK banking experience, with experience under the loan originating process, especially under motor financing is required
- Financial account experience must be in mortgage, car/motor financing, collections, fraud, underwriting, payouts, or any similar facet. Insurance or payroll will not be considered.
- Basic understanding of quality methodologies like Six Sig...