Job Description
This is a new and exciting opportunity for an experienced Quality & Aftersales Manager to help support the continued growth of a well-established business in Leeds.
The role:
The Quality & Aftersales Manager is responsible for ensuring that products and services meet established quality standards while delivering an exceptional post-sale customer experience. This role oversees quality control processes, manages customer support and warranty functions, and drives continuous improvement initiatives to enhance customer satisfaction and operational performance:
Develop, implement, and maintain quality/business management systems and (url removed) CAQ,APQP,PDM etc.
Monitor product/service quality and ensure compliance with industry standards and regulations.
Continual development of the quality system ensuring that the quality management system conforms to the requirements of IS09001.
Lead internal and external audits, inspections, and corre...
The role:
The Quality & Aftersales Manager is responsible for ensuring that products and services meet established quality standards while delivering an exceptional post-sale customer experience. This role oversees quality control processes, manages customer support and warranty functions, and drives continuous improvement initiatives to enhance customer satisfaction and operational performance:
Develop, implement, and maintain quality/business management systems and (url removed) CAQ,APQP,PDM etc.
Monitor product/service quality and ensure compliance with industry standards and regulations.
Continual development of the quality system ensuring that the quality management system conforms to the requirements of IS09001.
Lead internal and external audits, inspections, and corre...