Job Description
Join our Threat Detection & Response (TDR) team as a **Quality Assurance Auditor**, where you will conduct manual audits to maintain high standards and align processes with our Quality Framework.
You will play a vital role in identifying areas for improvement and ensuring the completeness and compliance of security operations.
**Responsibilities**
- Perform comprehensive manual audits of TDR processes focusing on accuracy, compliance, completeness, responsiveness, and legal requirements
- Evaluate resolution and final issue classification, hyperlink accuracy, escalation and incident reporting accuracy, and timeline entry accuracy
- Conduct audits across various quality programs emphasizing reporting and compliance
- Identify and document discrepancies, errors, and areas requiring improvement
- Contribute to the weekly QA findings report
- Support efforts to expand the team's capability for manual audits to align with the broader QA framework
- Col...