💼 Full-Time Position

Quality Assurance Coach — Elevate Call Center Performance

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Winning Form
📍 durban, kwazulu natal, South-Africa
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Location
durban, South-Africa
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Posted
June 07, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity foran Quality Assurance Coach to be based in Umhlanga, Kwa-Zulu Natal . Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for monitoring call quality, compiling performance reports, and identifying development areas. Delivers coaching sessions, supports new hires, collaborates with training teams, and addresses customer complaints through root cause analysis. Implements corre...