💼 Full-Time Position

Quality Assurance Coach: Elevate CX & Agent Performance

🏢
Tracker South Africa
📍 randburg, gauteng, South-Africa
📍
Location
randburg, South-Africa
📅
Posted
June 09, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

A leading technology firm in Randburg is seeking a Quality Assurance Coach in the Call Centre, responsible for monitoring performance, delivering coaching interventions, and ensuring adherence to quality standards. The ideal candidate will have a minimum of 2 years of customer service experience and 1 year as a Quality Assurance Coach, exhibiting strong leadership and analytical skills. The role offers benefits including medical aid.
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