Job Description
Description
The QAE Head is a leadership role responsible for defining and driving the quality strategy across telco platforms and digital products. This role ensures quality is embedded end-to-end — from requirements to production while leading QA teams, setting standards, and partnering with engineering, product and operations teams.Quality Strategy & Governance
Define and own the overall QA and test strategy for Digital Channels
Establish quality standards, metrics, and KPIs
Ensure quality gates
Drive shift-left and shift-right testing practices
Leadership & People Management
Lead, mentor, and develop QA engineers and QA managers
Build high-performing QA teams aligned to product domains
Set performance goals and career development paths
Manage resource planning and capacity across programs
Delivery & Risk Management
Ens...