Job Description
Work Setup: Onsite
Work Location: Cebu / MOA Pasay
Requirements:
- At least 2 years in college (No back subjects).
- At least 1 year as BPO QA for Travel Campaign with at least a year of GDS experience
Job Responsibilities:
- Transaction Auditing: Diligently oversee booking, cancellation, and ticket reissuance activities to guarantee full compliance with client standards and process protocols.
- GDS & Fare Compliance: Ensure all bookings and modifications via GDS are precise, cost-efficient, and align perfectly with international fare and routing regulations.
- Coaching & Feedback: Deliver timely, event-driven, and continuous feedback to empower travel consultants and boost their performance.
- Process Improvement: Analyze emerging trends to pinpoint training opp...