Job Description
Join a large-scale Cloud Contact Centre transformation programme focused on modern customer interaction platforms built on AWS and Salesforce technologies.
You’ll work within Agile squads helping to improve the quality, stability and customer experience of critical Contact Centre and IVR solutions used across international banking environments.
Conditions
- Permanent contract
- 100% remote within Spain
- Working hours: 09:00 – 18:00
- Summer schedule: 08:00 – 15:00
- Salary: According to experience
- Start date: Immediate
- Long-term project (initial 1-year assignment)
What you’ll do
- Define and execute QA test requirements across Contact Centre solutions
- Perform manual and automated testing activities
- Identify, report and help resolve defects before production release
- Collaborate closely with developers, engineers and tech leads within Agile squad...