Job Description
A leading service provider in Metro Manila is seeking a Quality Director to lead and improve the quality management team. The ideal candidate will have strong leadership skills, proven experience in managing quality standards within large contact center operations, and a solid background in methodologies like Six Sigma. This role is crucial for improving service delivery, ensuring compliance with quality metrics, and fostering a positive team environment. If you are passionate about quality assurance and team development, we encourage you to apply.
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