💼 Full-Time Position

Quality Team Lead

🏢
Gratitude Philippines
📍 quezon city, metro manila, Philippines
📍
Location
quezon city, Philippines
📅
Posted
May 29, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time

Job Description

Quality team Lead responsible for leading and managing the quality assurance team to ensure products/services meet company standards. Monitor performance, implement quality improvement initiatives, and drive compliance with processes and policies

Position: Quality Team Lead

Salary: 45K to 50K

Work set up: On-site

Work shift: Shifting

Qualifications

  • Experience in BPO transactional quality is required
  • Experience in handling/supporting any BPO Sales account is required
  • At least 2 years of relevant experience
  • Excellent written and verbal communication
  • Strong interpersonal and influencing abilities
  • Good process management skills · Able to think strategically, and develop business plans
  • Able to work in terms of business opportunities, growth, and revenue
  • Excellent skills in Ex...