Job Description
Quoting and Production Support Specialist
ExcellaBPO Solutions Inc.
Job Description
Government Mandated Benefits
Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave
Key Responsibilities
- Prepare accurate and timely quotes for customers based on pricing guidelines
- Review customer requests and determine correct pricing adjustments
- Coordinate with the internal quoting process to ensure accuracy
- Communicate professionally with customers regarding quote details
- Use strong judgment to identify when a quote requires review or escalation
Production Support (Secondary Focus)
- Support with production coordination
- Liaise with suppliers and decorators regarding job requirements and timelines
- Track job progress to ensure orders stay on schedule
- Maintain accurate order details, documentation, and updates
- Assist in resolving ...