Job Description
Job Summary
To efficiently and profitably manage and direct station activities by providing a safe, quality product covering a range of ground handling services to its customers.
Job Responsibilities
Planning
- Assist in the preparation of the operating budgets for the following year for prior approval by the General Manager.
- Efficient Resource Planning (manpower, equipment).
- Must comply with Swissport’s standard operating procedures (SOPs) and policies.
Quality Management
- Ensure service levels are achieved.
- Maintain close and effective business relationships with customer, and various control authorities such as Airport Management, Customs, Immigration.
- Establish strong leadership within all supervisors and station employees through excellent communication skills and a positive work environment.
Controlling & Reporting
- Monitor and cont...