Job Description
On-site - Quezon City 3-5 Yrs Exp Bachelor Full-time
Job Description
Employee Recognition and Rewards
Equity Incentive Plan, Performance Bonus, Incentives
Insurance Health & Wellness
HMO
Annual Company Trip, Free Meals, Sleeping Quarters
Description
- Monitor real-time performance metrics and provide insights to improve operational efficiency.
- Utilize workforce management tools to analyze and forecast staffing needs.
- Collaborate with BPO teams to ensure optimal resource allocation.
- Prepare and present reports on performance trends and KPIs.
- Assist in implementing strategies to enhance customer service levels.
Requirements
- Educational Qualifications: Bachelor’s degree in Business Administration, Management, or a related field.
- Experience Level: 3-5 years of experience in a real-time analyst or workforce manage...