Real-Time Customer Operations Analyst (Hybrid)

Booking.com in Singapore is seeking a Customer Service Real Time Analyst to monitor operational performance and drive timely decisions through data analysis. This role requires strong analytical and problem-solving skills, as well as excellent communication abilities to interact with multiple stakeholders.

Key responsibilities include analysing intraday trends, managing staffing movements, and recommending actions based on real-time insights. The position offers hybrid working options and industry-leading product discounts as part of its benefits.