Job Description
Freedom Leisure is a leading charitable leisure trust dedicated to improving lives through leisure.
About the Role
Reception & Café Assistant – front‑of‑house team; first point of contact, welcoming customers and delivering excellent café service.
Key Responsibilities
Customer Service & Reception
- Welcome all visitors with a smile in a friendly and professional manner.
- Handle enquiries, bookings and memberships face‑to‑face, online and by phone.
- Accurately operate booking, till and membership systems.
- Provide up‑to‑date information on centre facilities, classes and promotions.
- Maintain a tidy, inviting reception area and ensure high standards of presentation.
Café & Retail Service
- Prepare and serve hot and cold drinks, including barista‑style coffee.
- Offer a range of light snacks and pre‑packaged food items.
- Always ensu...