Job Description
Reception Manager
We’re looking for an experienced and charismatic Reception Manager to lead our reception team (multi sites South Kensington, Battersea and Richmond) and ensure every guest enjoys a seamless, personalised experience. You will be the first and last point of contact for our guests, setting the tone for their visit and leaving a lasting impression.
About the role
- Lead, train, and inspire the reception team
- Manage reservations, enquiries, VIPs, and guest flow
- Build strong relationships with guests, ensuring memorable experiences
- Support wider restaurant operations during peak periods
- Maintain accurate reservation systems and procedures