Job Description
Are you someone that loves working with people? Do you have an empathetic approach towards people and are you happy to chat to them? Our client is looking for a receptionist who has excellent communication skills and who can join their established team. You will be taking high-volume inbound calls from people and booking them in for consultations. You will need to maintain confidentiality at all times and provide and excellent service.
Key Responsibilities
- Answer all enquiries and client queries coming into the business in a polite and courteous manner.
- Ensure detailed messages are passed to the relevant individual as soon as possible and that appointments are added to the diary in line with company policies.
- Update the team with details of new enquiries.
- Maintain company diary.
- Provide an excellent level of client care in all comms with new and existing clients.
- Ensure all individuals including guests adhere to H&...