Job Description
As a Receptionist, for our Brookvale Dental center you will play a vital role in maximising patient appointments, managing the appointment book, and ensuring every patient experience is professional and welcoming. You will work closely with the Practice Manager and Dentist in Charge, contributing to a collaborative and efficient team environment.
Please note this position is a Max Term position until the 29th of January 2027. This position is 40 hours a week (Mon-Fri) based in our Brookvale Dental Center.
Key Responsibilities
Customer Service
Provide courteous, prompt and accurate responses to all enquiries
Answer incoming calls within KPI targets and actively manage call queues
Deliver high‑quality service to members, patients and staff
Appointment & Diary Management
Maximise patient appointments and minimise gaps in the schedule
Crea...