Job Description
Reports to :
Office Manager & Internal Sales Support Manager
Job Purpose:
- Answering, forwarding, screening phone calls and taking messages
- Filing
- Excellent written and verbal communication skills.
Key Responsibilities and Accountabilities:
- Experience of Pastel Evolution will be an advantage
- Must have Matric
- Must have a pleasant and cheerful nature
- Must have a good speaking voice
- Must have good communication skills, be fluent in English
- Must look professional
- Consistent, professional dress, and manner
- Logging and managing maintenance service calls.
- Updating maintenance call records in the technical system.
- Filing documentation for completed maintenance calls.
- Processing Inter-Branch Transfers (IBTs) and following up on outstanding items.
- Placing and tracking consignment stock orders.