Job Description
PLEASE NOTE: This Position is based near Jeffrey's Bay (Eastern Cape)
This position will include weekend / public holiday hours
Responsible and accountable for:
The Concierge/Receptionist plays a pivotal role in ensuring exceptional guest experiences. This is the first point of contact for guests, responsible for providing courteous and professional assistance, offering information about club amenities, and maintaining a welcoming and friendly atmosphere in the lobby and reception areas. By efficiently managing enquiries, administrative tasks, and supporting various departments including hospitality, food and beverage, the Concierge/Receptionist contributes to the smooth operation and enhances overall guest satisfaction
Responsibilities and Accountabilities:
- Welcome and greet all guests in a friendly and professional manner upon arrival.
- Assist guests with inquiries reg...