Job Description
Responsibilities:
- Answering incoming calls, answering questions about company services, and scheduling appointments with agents based on client needs.
- Receiving and distributing mail, including packages and letters.
- Providing information about available properties to potential buyers or renters, including location, amenities, price range, and financing options.
- Creating and updating databases of potential buyers or renters based on their interests and the nature of their inquiry.
- Providing general customer service to clients by answering questions about policies and procedures, showing homes, and providing information about neighborhoods.
- Arranging for repairs or other maintenance services for clients’ homes or businesses.
- Coordinating showings with agents and clients and preparing homes for showings in accordance with the agent’s guidelines.
- Coordinating repairs with contractors and clients, sch...