Job Description
Job Description
We are seeking a friendly and professional Receptionist to join our team in Istanbul, Türkiye. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive experience for everyone who enters our establishment.
- Greet and welcome guests in a warm and professional manner
- Handle check-ins and check-outs efficiently, ensuring all bills are accurate
- Answer phone calls, respond to emails, and manage guest inquiries and requests
- Provide information about local attractions, restaurants, and events to enhance guest experiences
- Coordinate with other departments to fulfill guest needs and resolve any issues
- Manage reservations and assist with overbooking situations when necessary
- Process payments and handle cash transactions accurately
- Maintain a clean and organized reception area
- Assist with administrative tasks such as fil...