Job Description
Location
Pretoria
Requirements
- Minimum of 2 years receptionist or front desk assistance experience within a medical environment
- Ability to manage patient flow, prioritize tasks, and work under pressure
- Professional verbal and written skills for patient interaction and answering inquiries
- Proficiency in computers, and multi-line phone systems
- National Senior Certificate
Responsibilities
- Greet visitors, verify patient identification and insurance information, and update each visit
- Manage, schedule, and confirm appointments, and, as discussed
- Answer and route phone calls, handle incoming/outgoing mail, and maintain office inventory, often using Microsoft Office
- Collect co-pays and outstanding balances, process payments, and assist with insurance claim inquiries
- Maintain a tidy reception and lobby area and ensure that required forms are ava...