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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Main Duties & Responsibilities
- Give a warm and engaging welcome to guests on arrival and perform guest check‑in
- Take payment from guests on departure and close their bills correctly
- Be efficient in assisting guests throughout their stay with any requirements
- Sell rooms to walk‑in guests at the maximum rate possible
- Ensure that the Guest Services desk is manned, operationally prepared and stocked at all times
- Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
- Update all information given by guests on the Registration Card on check‑in into the Opera system making sure that all required information has been provided
- Ensure all the guests has been assisted in timely manner with their special requests and reservations
- Scan the passport of every guest on arrival and save the data correctly
- Logs and keep the immediate supervisor fully informed of all cha...